Privacy Policy for thalunexiq.com

At thalunexiq, protecting your privacy is a priority. This policy outlines the types of personal information we collect, why we gather it, and how we keep it secure to comply with Australian privacy laws and global standards.

Information We May Collect

We collect certain information to improve your experience, provide services, and comply with legal obligations. Collection is transparent and purposeful.

• Personal information you provide voluntarily, including name, email address, and contact details when reaching out or using our services.
• Data collected automatically, such as IP addresses, device information, browser type, and pages visited, to support website functionality and analytics.
• Cookies and similar technologies that track preferences, enhance user experience, and personalize site features in compliance with consent laws.
• Any information required by applicable regulations to ensure lawful service provision and secure communications.

How We Use Your Information

Your information is processed to deliver, improve, and personalize our services. We also use data to support analytics, security, and legal compliance.

• Fulfilling requests, delivering relevant content, and responding to inquiries efficiently and securely.
• Customizing site experiences, features, and communications according to your preferences and feedback.
• Carrying out analytics to maintain, monitor, and enhance service performance while protecting your data.
• Meeting legal obligations under Australian privacy law and international data protection frameworks.

Our Legal Basis for Processing

We process data following Australian law and relevant international standards, relying on lawful bases set out by legislation.

Our primary bases include user consent, contractual necessity to provide requested services, compliance with legal requirements, and legitimate business interests, always respecting your rights and expectations.

Sharing Your Information

We only share personal data when necessary for service delivery, legal purposes, or trusted business operations.

• With trusted service providers who help us operate the website or deliver requested services, under strict confidentiality and data security obligations.
• When required to comply with legal proceedings, regulatory authorities, or enforce our terms and policies.
• In cases of business transfer, such as a merger or acquisition, you will be notified beforehand where your information is involved.

Data Security

We maintain robust security safeguards to protect your information from unauthorized access, misuse, or disclosure. These include encryption, secure storage, and strict internal procedures. While security is a top priority, no method of transmission online can be guaranteed as completely secure. We encourage you to protect your login details and exercise caution online.

Your Data Rights

You have rights regarding your personal data, and we support your ability to exercise them. Please contact us for any requests.

• Request access to your data and obtain copies of the personal information we hold about you.
• Request correction of inaccuracies or updates to ensure your information stays accurate and up to date.
• Request erasure or restriction of your information, subject to certain legal and operational requirements.
• Object to, or withdraw consent from, certain types of processing at any time as permitted by law.

Cookies and Tracking

We use cookies to enhance site functionality, analyze usage patterns, and personalize your browsing experience in accordance with our cookie policy.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions or wish to exercise your data rights, please contact us for prompt assistance regarding privacy matters.

Changes to This Policy

We may update this policy periodically. Changes will be posted here, and significant updates may also be communicated by other appropriate means.